Welcome to Virtual World Studio's Privacy Policy!
Virtual World Studio (VWStudio) respects the privacy of its users and is fully committed to protect their personal data and use it in accordance with legal obligations. This Privacy Policy describes how we may collect and use personal data and the righ= ts granted to our visitors, customers, and merchants regarding their respective data.
By accessing or using this website or any of our Services, you signify your approval of the terms set out in this Privacy Policy, Cookie Policy, Terms of Service, and other terms and policies posted on our website. If you do not agree to this Privacy Policy, you must leave this website and discontinue all use of any of our Services.
If you use our Services to place personal orders without processing the data of third parties, you are to be considered as the User, where data are processed as follows.
What information do we collect from Users?
We collect the following data to confirm your identity, contact you, invoice you, and otherwise provide our Services.
We collect the above-mentioned personal data when the User uses or accesses our Services, places an order, or signs up for an account on our website.
Upon starting to use our Services or when you subscribe to our blog or newsletters, we may process your email address to send you informative materials. At any point in time you can unsubscribe from receiving the above-mentioned information in our email footers and through your notification settings on VWStudio.
Upon visiting our website, requesting customer support, or subscribing to our blog, we may collect and process the following information related to you.
What information do we collect from website visitors?
To provide you with a better customer experience and to improve our Services, we may collect the following information about:
To ensure a smooth customer support experience, we process information that you provide on our website (eg. in chat or on the comment section of our blog), in emails, or through other means of communication you have used.For this purpose, we may process:
We use this information to provide and enhance our Services and answer any questions you may have.
If you do have a user account which you created on the VirtualWorldStudio.com website, then we may sometimes share data with selected third parties in order to better provide you with our services, or to conform to legal requirements.
In order for VWStudio to provide you with our Services, we work with third parties with whom we may share personal data to support these Services. Your personal data may be shared with third parties who provide hosting and server co-location services, communications and content delivery networks, data and cyber security services, billing and payment processing services, fraud detection and prevention services, web analytics, email distribution and monitoring services, session recording services, marketing services, our legal and financial advisors, among others (together with Third Party Service Providers). The Third Party Service Providers may only receive the minimum amount of personal data necessary, depending on their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes. We will only share personal data to Third Party Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.
Note that while our Service may contain links to other websites or services, we are not responsible for each respective website's or service's privacy practices, and encourage you to be aware when you leave our Services and read the privacy statements of each and every website and service you visit. This Privacy Policy does not apply to third-party websites and services.
VWStudio remains responsible for the processing of personal data carried out by Third Party Service Providers that VWStudio has engaged with for respective data processing in accordance with applicable laws.
In certain circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities as well as to protect our, or a third party's, lawful interests.
We may retain your personal data, as well as your Customers' information, for as long as your relationship with us is active by having a VWStudio account, or as otherwise needed to provide you our Services.
After terminating your relationship with us by deleting your VWStudio account or otherwise ceasing to use our Services, we may continue to store copies of your and your Customers' personal data as reasonably necessary to comply with our legal obligations, to resolve disputes between you and us or you and your Customers, to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests.
If you are located in the European Economic Area, in accordance with European Union data protection regulations, you have certain rights with respect to your personal data.
You have the right to request access to your personal data and to correct, amend, delete, or limit the use of your personal data by logging into your VWStudio account or by reaching us using the contact information provided below. Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority. If you are the Customer of a Merchant, please contact the Merchant to exercise your data subject's rights stated above.
We seek to use reasonable organizational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure, therefore we cannot guarantee absolute security of information. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your VWStudio account, limit access of your computer and browser by signing off after you have finished your session, and avoid providing us with any sensitive information whose disclosure you believe could cause you substantial harm.
All of VWStudio's authorized personnel involved in the processing of your and your Customer's personal data have committed themselves to con= fidentiality obligations and shall not access or otherwise process your personal data without your authorization if it's not for the purposes of providing you our Services.
In the event that we experience a personal data breach, we will notify you in compliance with the obligations set out in applicable laws.
All the information you provide may be transferred or accessed by VWStudio, its affiliated companies and subsidiaries around the world for the provision of our Services as described in this Privacy Policy. When we transfer your information globally we will take necessary measures to ensure adequate protection of your information.
We may occasionally amend this Privacy Policy, for example in cases when we introduce new services or new features. The amendments to this Privacy Policy enter into force and are applied from the moment they have been uploaded to this page.
Therefore, we encourage you to check this page from time to time. By continuing to use our Services or otherwise providing personal data to us, after the amendments to this policy have been implemented, you agree to the updated terms of Privacy Policy.
If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at virtualworldstudio@gmail.com, or by using the contact details below:
Virtual World Studio
Attn: Data Protection Officer
Address: Box 1176
Boulder Creek, CA 95006
United States
This Privacy Policy is effective from 18th April 2018.